- Bachelor’s Degree in business or related field. Essential;
- Commercial experience with strong knowledge of our markets;
- Ability to work in a multi-cultural organisation, with global customers;
- Excellent communication, presentation, organisation, negotiation and influencing skills;
- Experience of building relationships based on trust and collaboration with external customers as well as internal colleagues;
- Track record of facilitating new product programs/launches;
- Additional language, dependent on Key Account responsibility.
KEY ACCOUNT MANAGER – São Paulo
REQUISITOS
ATIVIDADES
- Reporting to the Global Key Account Director, the Key Account Manager supports the execution of the agreed strategy for their own defined customer scope (pursuing opportunities, building OEM relationships, facilitating internal discussions across functions, supporting the NPI process), whilst ensuring alignment with the Clean Air strategy;
- Leads Sales efforts for data generation necessary to submit quotations (cost model, cost analysis, manufacturing feasibility assessment, risk review, ABQAS etc.);
- Supports input into negotiation strategies for quotations, commercial excellence, customer change management, and other customer-specific topics. Participates and/or leads the negotiation with the customer depending on project scope;
- Serves as a key point of contact at the customer, with regular, direct interactions with the key customer
- Purchasing and other functional contacts;
- Responsible for updating periodic rolling internal forecasts for the customer account, using intelligence obtained from the OEM and other sources;
- Responsible for prototype management, managing price updates with the customer;
- Aftermarket/service parts management, and coordinating PGM system related activities (e.g. PGM )
- Recons, price changes); liaising with the customer and internally, where necessary;
- Supports the Sales Plan and budgeting activities within the customer scope;
- Builds strong internal relationships, knowledge sharing, and collaboration within the Global Key Account
- Team: works to support cohesive global communications. Provides guidance to other members of the Key Account team;
- Collaborates with Technology, Product Management, Quality, Supply Chain, Finance and other functions to support resolution of customer problems.
- May serve as first point of contact for Supply Chain and other cross functional issues.
